Terms and Conditions of Vehicle Rental

1. General

These Terms and Conditions apply to all hires. In these terms, "we", "our", and "us" refer to M9AUTOS, and "you" and "yours" refer to the hirer of the vehicle.

By signing this Agreement, you form a legally binding contract between you and us, governing your use of the Vehicle during the Hire Period. These terms also apply to any named driver of the Vehicle.

By entering into the Agreement, you confirm that you are legally entitled to enter into the Agreement and accept responsibility for the Vehicle, the Charges, and any additional costs arising from your use of the Vehicle.

No variation to these Terms and Conditions will be binding unless agreed in writing between our authorized representatives and you.

Our employees or agents are not authorized to make any representations concerning the lease unless confirmed by us in writing. By entering into the Agreement, you acknowledge that you have not relied on any unconfirmed representations, though nothing in these Terms affects either party's liability for fraudulent misrepresentation.

Any typographical, clerical, or other error or omission in sales literature, quotations, price lists, acceptance offers, invoices, or other documents issued by us may be corrected without liability on our part.

2. Hirer's Responsibility

Only named drivers may operate the Vehicle.

During the Rental Period, you are responsible for:

  • Checking daily: engine oil, water level in the radiator, coolant, washers and wipers, lights, wheel nuts, brake fluid level, and tire condition.

  • Keeping the Vehicle and its accessories in your possession, free from legal process, and adequately protected when not in use.

  • Making the Vehicle available for inspection, service, or repair work upon our reasonable request.

3. Indemnity

If you breach conditions 2.1 or 2.2, you will indemnify us against all loss, liability, or damage arising from such breach.

4. Your Obligations

You must:

  1. Ensure all drivers during the Rental Period are approved by us, hold a valid full license, and are insured under the provided policy.

  2. Treat the Vehicle with due care and respect.

  3. Ensure the Vehicle is not used:

    • For re-hire or for the carriage of passengers for hire or reward.

    • For any illegal purpose or in contravention of legislation.

    • By persons under the influence of alcohol or drugs.

    • To carry more passengers than recommended by the manufacturer.

    • For off-road use or in conditions unsuitable for motor vehicles.

    • To push or tow another vehicle unless fitted with a tow bar, and even then not exceeding the maximum load.

    • To carry hazardous substances or goods exceeding the recommended weight, quantity, or volume.

    • For racing, off-roading, or any competitive event.

    • To transport live animals outside a pet carrier (except Assistance Dogs with prior written consent).

You also must:

  • Secure any goods transported to avoid damage to the Vehicle or risk to passengers or third parties.

  • Not apply any livery or branding to the Vehicle without our written approval.

  • Not fit roof racks, bike racks, or tow bars, unless previously fitted.

  • Not smoke in the Vehicle, or permit others to do so.

  • Refill the Vehicle with the correct fuel and be responsible for damage caused by unsuitable fuel.

  • Not take the Vehicle outside mainland England, Wales, or Scotland without prior written consent and the necessary documentation.

5. Charges

The charges will comprise the following, where applicable:

  1. Rental Charges for the Rental Period.

  2. Insurance premiums (basic or enhanced).

  3. Cost of additional equipment (e.g., satnav, child seats).

You agree to pay on demand:

  1. All charges.

  2. Cleaning fees if the Vehicle is returned in poor condition (£50 minimum for interior or exterior cleaning).

  3. Charges for abortive delivery or collection based on distance and time.

  4. Costs of any uninsured damage or loss to the Vehicle, keys, or accessories.

  5. Any applicable early termination fees or government tax adjustments.

  6. Fuel charges based on the difference between levels at delivery/return.

  7. Administration fees for handling fines, charges, or penalties during the Rental Period.

Late payments will incur interest at 6% above the Bank of England base rate, compounded monthly.

6. Reporting Incidents

You must:

  • Inform us immediately of any loss, damage, or faults with the Vehicle.

  • Report any accidents and deliver all documents related to any claim.

  • Assist us in repairing the Vehicle and enforcing any rights or remedies against third parties.

7. Criminal Liability and Offences

You are liable for any offences or penalties incurred during the Rental Period, including parking, traffic, and congestion violations. You indemnify us against any claims resulting from your breach of the Agreement.

We may pay penalty charges on your behalf and deduct the amount, plus our administration fee, from your credit or debit card. You will remain liable for such charges until the Vehicle is returned to our possession and the hire note signed as off-hire.

8. General/Disputes

  1. If we cannot resolve any complaint, you may appeal to the British Vehicle Rental and Leasing Association (BVRLA).

  2. Any notice required to be given under this Agreement will be in writing.

  3. A waiver by us of any breach will not constitute a waiver of any subsequent breach.

  4. If any provision of the Agreement is found invalid by a court, the remaining provisions will still apply.

  5. The Agreement will be governed by the laws of England, with jurisdiction in English courts.

  6. We may assign our rights under this Agreement to third parties, but you may not assign any rights without our consent.